FAQs
What services do you offer?
We offer a comprehensive range of auto detailing and restyling services, including high-end interior and exterior detailing, paint protection film installation, ceramic coating application, headlight restoration, wheel repair, window tinting, vinyl wraps, windshield protection film, and more.
What is the difference between detailing and restyling?
Auto detailing focuses on cleaning, polishing, and protecting the exterior and interior surfaces of a vehicle to restore its appearance and maintain its condition. Restyling involves modifying or enhancing the appearance of a vehicle through cosmetic upgrades, such as paint protection film, chrome deletes, aftermarket accessories, and interior modifications.
How often should I get my car detailed?
The frequency of car detailing depends on factors such as usage, driving conditions, and personal preferences. In order to keep your vehicle in top condition, we recommend a full service service once a month, or at minimum every 3-6 months to help maintain your vehicle’s condition.
What are the benefits of ceramic coating?
Ceramic coating provides long-lasting protection for your vehicle's paintwork by forming a durable, transparent layer that repels dirt, water, UV rays, and environmental contaminants. It enhances gloss and depth, reduces the need for frequent washing, and makes maintenance easier.
Do you offer any packages or discounts for multiple services?
Yes, we offer customizable packages and discounts for bundling multiple services together. Please contact us for more information and to discuss your specific needs.
How long does a detailing appointment typically take?
The duration of a detailing appointment depends on the specific services requested and the condition of the vehicle. On average, appointments can range from a few hours to several days for more extensive detailing or restyling projects.
Can you remove scratches and swirl marks from my car's paint?
Yes, we offer paint correction services to remove scratches, swirl marks, and other imperfections from your car's paintwork, restoring it to a smooth, flawless finish.
What is the process for paint protection film installation?
Our paint protection film installation process involves meticulous preparation, precise application, and careful trimming to ensure seamless coverage and maximum protection for your vehicle's paintwork.
Do you offer mobile detailing services?
No, we currently do not offer mobile detailing services. We complete all services at our physical location in Richland, off Highway 240 near Horn Rapids and the Richland Airport.
How do I book an appointment?
To book an appointment, please call or text us at 509-380-8949. You can also request a quote using the link above and we will get in touch with you as soon as possible.
What payment methods do you accept?
We accept various payment methods, including cash, credit cards, debit cards, and electronic payment options. We also partner with Wisetack and Affirm to offer special financing options, subject to credit approval.
Do you offer warranty or satisfaction guarantees?
Yes, we stand behind the quality of our workmanship and offer satisfaction guarantees on all of our services. Additionally, select products come with manufacturer warranties for added peace of mind.
Can you detail or restyle specialty vehicles, such as classic cars or luxury vehicles?
Absolutely! We have the expertise and experience to detail and restyle a wide range of vehicles, including classic cars, luxury vehicles, exotic cars, and specialty vehicles.
Do you offer gift certificates or vouchers?
Yes, we offer gift certificates and vouchers that make perfect gifts for car enthusiasts and anyone who appreciates a clean, well-maintained vehicle. Contact us for more information on purchasing gift certificates.
Where are you located?
Our address is 2513 Logan Street, Unit 104, Richland, WA 99354. We are conveniently located just minutes off of Highway 240, close to Shoot360 and Horn Rapids Sports Complex. Our shop is in the FlexSpace Business Center, in the middle of the back building.
What are your hours of operation?
Our office hours are Monday through Friday, 9am to 4pm. However, we offer additional appointments before and after business hours, and on Saturdays, by appointment only.
I have a detailing emergency, can you help?
Did you spill your coffee on the way to work, have your groceries take a tumble, or give a friend a safe ride home from the bar, who left a parting gift? Hey! Accidents happen. Let the professionals at Tri-City Auto Labz handle your detailing emergency. Call 509-380-8949 for an appointment right away. If after hours, be sure to leave a detailed message so we can get back to you. Please note there is an upcharge of $100 plus the cost of service for emergency appointments.